This notice applies to all information collected or submitted on San Francisco Suicide Prevention’s Text program.
We collect information volunteered by the consumer, such as name, demographics, and evaluation material. Every contact to our texting program is logged with an attached phone number. This material is covered by HIPAA laws and will not be released outside of the circumstances named above.
THE WAY WE USE INFORMATION:
We collect basic demographic information as provided to assess the use and needs of the service accurately. This information is only used in aggregate form for quality control and funding reports.
Individual information is collected only for clinical purposes so that our service can best provide consistent and effective care that reflects our agency mission. Provided names, demographic information, phone number, themes, and narrative details are documented as part of case history and are protected patient information.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.