A+ A- Reset

Internet Counseling

Internet Counseling: email and chat

The telephone was an unusually technological approach to human services when San Francisco Suicide Prevention began offering telephone-based crisis management in 1962.  Many clinicians felt that people could not be helped without actually being seen face to face.  But so many people in the community preferred to use the telephone because of its convenience and availability that it became accepted as a crisis management tool.

Now a sizeable segment of the community prefers to use computers and hand-held devices instead of telephones to communicate in a crisis.  They feel a greater sense of privacy and immediacy through this medium.  San Francisco Suicide Prevention made the decision to expand services in this direction in order not to lose the opportunity for helping people who no longer prefer the telephone.

Contact Us Online

Connect with SFSP through our email and chat communication services:

Please note: The services are available during limited hours and should not be used for emergencies because they are not always answered immediately.