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Internet and Text Counseling

Internet Counseling: email, text, and online chat

The telephone was an unusually technological approach to human services when San Francisco Suicide Prevention began offering telephone-based crisis management in 1962.  Many clinicians felt that people could not be helped without actually being seen face to face, but many people in the community preferred to use the telephone because of its convenience and availability that it became accepted as a crisis management tool.

Now a sizeable segment of the community prefers to use computers and hand-held devices instead of telephones to communicate in a crisis, they feel a greater sense of privacy and immediacy through this medium.  San Francisco Suicide Prevention has expanded services in this direction in order not to lose the opportunity for helping people who no longer prefer the telephone.

Contact Us Online

  • Email us Please note that this should not be used for an emergency due to the nature of email and response time.
  • Chat Now

24-Hour Crisis Test Line

San Francisco Suicide Prevention is currently in the process of developing a new system for texting. Stay tuned!