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Job Opportunities

San Francisco Suicide Prevention has opportunities for full-time, part-time and relief positions, as well as internships.

It is our belief that staff diversity promotes appropriate responsiveness to community needs, provides representative role models for all clientele, and improves the quality of our services in a host of ways.

Employment decisions and services provided to clients are not based on race, color, citizenship status, sexual orientation, national origin, ancestry, age, religion, creed, disability, marital status, veteran status, or any other characteristic protected by law. San Francisco Suicide Prevention fully supports the Americans with Disabilities Act (ADA) and applicable state disability law.

Open Positions:

Director of Programs LCSW
Full-Time Exempt Position

Founded in 1962, San Francisco Suicide Prevention is a dynamic organization that now manages six crisis 24-7 hotlines answering a total of 60,000 calls answered by a pool of 150 trained volunteers and staff. SFSP provides additional services such as professional peer support training, grief and survivor programs and the outreach programs.

The Director of Programs will oversee all programs at SF Suicide Prevention and report to the Interim Executive Director. In a highly visible leadership position, this is a newly created position that will require creativity, proven program and management expertise along with clinical expertise to guide program quality and excellence. The programs of SFSP include: Crisis Line, HIV Nightline, Drug and Relapse Lines, Grief and Survivors Program, Youth Risk Reduction and Training and Outreach. The Director will ensure that all programs are in line with best and evidenced-based practices effective with a crisis lines. In collaboration with the Executive Director, the Director of Programs position will also directly oversee all management functions of the programs including, but not limited to, program and budgets, contract reporting, monitoring daily operations of services, supervision and training of staff.

Responsibilities

Administration – Administer and oversee programs and staff. Review and provide guidance as needed on written program policies and protocols. Ensure integration of Evidence Based Practices, standards of excellence and SFSP values into daily work and programming. Work collaboratively with SFSP Operations and Finance to implement and oversee all program and personnel aspects. Perform program development and expansion activities in line with SFSP’s mission and the needs of the community. Work collaboratively and strategically with other SFSP programs and community organizations to support a seamless and coordinated system of care.
Program Management – Directly supervise Directors and Program Managers and all program staff. Directly oversee all programs including deeper oversight of the Crisis Hotline (5 program lines). Analyze program reports and numbers to identify trends and make projections or recommendations for program modifications to Executive Director. Identify staff development needs and activities. Work closely with the team to bring in training opportunities and identify areas for professional growth. Respond to emergency and priority situations such as client crisis issues. Resolve grievances and troubleshoot incidents. Revise develop and implement program policies and procedures. Ensure overall policies, procedures, and practices are in line with respective funding sources and with SFSP’s goals and values.
Program Budgets and Contract Compliance – Oversee and manage program budgets and spending in collaboration Executive Director. Ensure contract compliance and timely reporting. Perform periodic internal audits. Attend all monitoring site visits.
Government and Community Engagement – In collaboration with the Executive Director, build strong relationships with city, county and other government entities and funders. When needed, represent SFSP at government and stakeholder meetings. Network with local stakeholders to develop and maintain working relationships. Educate, network and represent SFSP to local agencies, coalitions, service agencies, chambers of commerce, business improvement districts, neighborhood groups, law enforcement, city and county government, residents, and other organizations.
Fundraising– Under the support of the Executive Director, work collaboratively with the Development Department to support events and fundraising efforts. Provide content for social media (success stories, etc.) on a weekly basis and as needed.
Other Duties as assigned.

Qualifications:
Master’s in Social Work (MSW/MFT) or LCSW/LMFT in social service field preferred.
Proven 5 years supervisory experience managing programs, staff, volunteers and with increasing leadership and management responsibilities required.
Experience working with vulnerable populations required.
Demonstrated ability to manage multiple programs and contracts required.
Highly motivated self-starter, with proven ability to develop creative solutions.
Excellent written and oral communication skills.
Commitment and ability to work as part of SFSP’s leadership team
Demonstrated ability to utilize computers and proficiency in Microsoft Office software.
Projects a professional demeanor and possess excellent writing and oral communication skills, interpersonal skills, and ability to work individually and as part of a team.
Commitment to support peer/volunteer led crisis support.

Mandatory Requirements:
Ability to work flexible hours which may include some evenings or weekends.
Ability to be on call for after-hours concerns.

To Apply:
Please send cover letter of interest describing two SFSP values that align to the position with resume to [email protected] No phone calls please.

SFSP provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


Position: PART-TIME OVERNIGHT PROGRAM ASSOCIATE
Hours:   Shifts between 10PM-8AM Non-exempt Part-Time positions
Compensation & Benefits:    $18.00-$20.00 per hour/ Benefits prorated after 20 hours/week

Founded in 1962, San Francisco Suicide Prevention (SFSP) is a dynamic organization that now manages six crisis 24-7 hotlines answering a total of 60,000 calls answered by a pool of 150 trained volunteers and staff. SFSP provides additional services such as professional peer support training, grief and survivor programs and the outreach programs. These positions reports to the Overnight Manager within the Hotline Crisis program.


Major Responsibilities:

  • Provide overnight shift coverage on our 24-hour hotlines and after hour contracts, on an as-needed basis, giving priority to National Suicide Prevention Lifeline generated calls.
  • Support volunteers on the hotlines as needed.
  • Provide emotional support to callers in a non-judgmental manner.
  • Empower callers to look at options and make their own decisions.
  • Provide information and referrals when appropriate.
  • Assess suicide risk.
  • Provide crisis intervention and emergency services as needed.
  • Record client contacts database and communicate concerns to Overnight Manager.
  • Online training of new volunteers and other duties as necessary.
  • Optional participation in outreach events as needed.
  • Optional participation in continuing education presentations as needed.
  • Attend staff and program meetings as needed.


Experience & Skills Required:

  • Must successfully complete SFSP Crisis Line Volunteer training program or equivalent.
  • Must have demonstrated successful performance and experience on the Crisis Lines.
  • Ability to communicate well, both verbally and in writing.
  • Ability to work independently and with others.
  • Attention to detail.
  • Experience working with vulnerable populations required.

Compensation:

$18.00 – $20.00 per hour

Please send cover letter of interest describing two SFSP values that align to the position with resume to [email protected]

SFSP provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

 

No phone calls please.